Family-owned in Panama City since 1982

2843 E. 15th Street, Panama City (opens Google Maps in a new tab)

Mon–Fri 8am–5pm

Panama City, Florida · Family-owned since 1982

Appliance repair, parts & Speed Queen in Panama City, FL

For more than four decades, Bay County has counted on the Norred family to fix it right. A full in-home repair team, a parts store stocked for professionals and do-it-yourselfers, and the area's authorized Speed Queen showroom, all under one roof on East 15th Street.

Fun Facts: Independent Appliance is a family-owned appliance repair company, appliance parts store and authorized Speed Queen dealer at 2843 E. 15th Street, Panama City, FL. Call (850) 763-0656, Monday–Friday, 8am–5pm.

Call (850) 763-0656 Book a repair

Parts counter open to everyone · Wholesale for pros

Independent Appliance service van with the red and blue eagle logo and the slogan We Have the Fix You Need
Look for the eagle. Our service vans have carried this logo across Bay County for years.
  • Since 198240+ years in Bay County
  • Family-ownedTwo generations of Norreds
  • Factory-trainedRepair technicians
  • Largest parts inventoryin the area
  • Authorized dealerSpeed Queen sales & service

Three ways we help

Repair, parts and new machines, from one local team

Whether you want us to fix it, want to fix it yourself, or want a washer that will outlast the mortgage, you're in the right place.

The parts system

Thousands of parts. One counter. People who know what they're looking at.

Our parts department supplies Bay County's repair technicians, property managers and handy homeowners. The same inventory that keeps our own vans rolling is available to you, so the part is usually here today, not on a truck next week.

Do-it-yourselfers

Bring your model number and we'll find the right part and point you in the right direction.

Shop the parts store

Professionals

Technicians, landlords, property managers and contractors buy wholesale.

Ask about wholesale

Parts for these brands and more

  • GE
  • Whirlpool
  • Frigidaire
  • Kenmore
  • Sears
  • KitchenAid
  • Maytag
  • Amana
  • Jenn-Air
  • Magic Chef
  • Admiral
  • Westinghouse
  • Roper
  • Hotpoint
  • Speed Queen

For every major appliance

  • Washers
  • Dryers
  • Refrigerators
  • Freezers
  • Ice makers
  • Dishwashers
  • Ranges & ovens
  • Microwaves
  • Compactors
  • Disposals
Technician showing a homeowner the inside of a front-load washer

Why Bay County calls us

Four decades of experience you can see in every repair

  • Since 1982. We've repaired generations of appliances and the families who own them still call us.
  • Accurate diagnosis first. Our factory-trained technicians find the real problem before they replace anything.
  • Parts on hand. Our in-house inventory means many repairs are finished in a single visit.
  • A storefront, not a call center. You can visit us, call us and talk to the owners.
  • Honest, dependable, professional. If a repair isn't worth it, we'll tell you.

Meet the Norred family

How a service call works

Three steps to a working appliance

  1. Call or book online

    Call (850) 763-0656 and press 2 for the service desk, or book online. Tell us the brand, model number and what it's doing. We'll schedule a weekday visit.

  2. We diagnose it

    A technician arrives in a fully equipped van, finds the cause and explains your options and price.

  3. We fix it right

    With most parts on the van or at our store, many repairs are completed the same day.

Home-warranty customers, please read

Please confirm the details of your coverage with your home-warranty company before your visit. We don't have access to your warranty information, and we can't diagnose the problem until we complete a service call. You are responsible for the cost of the service call; we'll give you an itemized invoice to submit to your warranty company for reimbursement.

Straight answers

Frequently asked questions

Do you repair appliances in Panama City Beach and Lynn Haven?

Yes. Our service vans cover most of Bay County, Florida, including Panama City, Panama City Beach, Lynn Haven, Callaway, Parker, Springfield, Southport, Youngstown, Bayou George and Fountain. Call (850) 763-0656 and press 2 for the service desk to confirm your address.

Can you fix my appliance the same day?

Often, yes. We stock the largest inventory of appliance parts in the area, so in many cases the part your appliance needs is already in our van or on our shelves. Repairs that need a special-order part are finished as soon as it arrives.

Can I buy appliance parts if I'm not a technician?

Absolutely. Our parts counter at 2843 E. 15th Street in Panama City is open to do-it-yourselfers as well as professionals, Monday through Friday, 8 AM to 5 PM.

Do you sell appliance parts wholesale to technicians and businesses?

Yes. Independent Appliance sells parts at both retail and wholesale. Repair technicians, property managers, contractors and other businesses can call (850) 763-0656 to ask about wholesale pricing and setting up an account.

Is Independent Appliance an authorized Speed Queen dealer?

Yes. We are Bay County's authorized sales and service center for Speed Queen washers and dryers. Visit our Panama City store to see them in person.

Do you offer emergency or after-hours service?

No. Service calls are scheduled Monday through Friday, 8 AM to 5 PM. We do not offer emergency, weekend or after-hours service calls.

How long has Independent Appliance been in business?

Since 1982. Independent Appliance is a family-owned Panama City company run by two generations of the Norred family: owners Mike and Debbie Norred and their son Blake.

Independent Appliance storefront at 2843 E. 15th Street in Panama City, with its Parts & Repairs sign

Visit the store

A real local store you can walk into

Our parts counter, Speed Queen showroom and service office share one roof on East 15th Street. Stop in, bring your model number, and talk to people who have been fixing appliances in Bay County for decades.

  • Independent Appliance, Inc.
    2843 E. 15th Street
    Panama City, FL 32405
  • Monday–Friday, 8:00 AM – 5:00 PM
    Closed Saturday & Sunday. No emergency or after-hours service calls.
  • (850) 763-0656 (press 2 for the service desk) · Fax (850) 769-6720

Get directions (opens Google Maps in a new tab) Contact details

Appliance acting up? We have the fix you need.

Call our Panama City office Monday–Friday, 8am–5pm (press 2 for the service desk), or send a service request and we'll get back to you during business hours.

Call now Directions (opens Google Maps in a new tab) Book